📋 Privacy Overview
StockInsight AI LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational stock analysis tool and website.
1. Information We Collect
1.1 Information You Provide
We may collect the following information that you voluntarily provide:
- Stock Symbols: Ticker symbols you enter for educational analysis
- Contact Information: Email address if you contact our support team
- Communications: Any messages or feedback you send to us
1.2 Automatically Collected Information
When you access our service, we automatically collect certain information:
- Usage Data: Pages visited, features used, time spent on site
- Device Information: Browser type, operating system, device type
- IP Address: Your Internet Protocol address for analytics
- Cookies: Small data files stored on your device (see Section 4)
- Analytics Data: Information collected through Google Analytics
1.3 Information We Do NOT Collect
We want to be clear about what we do NOT collect:
- Social Security Numbers or Tax IDs
- Financial account information or passwords
- Credit card or banking details (we don't charge for our service)
- Personal investment portfolios or holdings
- Precise geolocation data
2. How We Use Your Information
We use collected information for the following purposes:
2.1 Service Provision
- To provide our educational analysis tools and features
- To process and display stock symbol analyses
- To improve user experience and functionality
2.2 Analytics & Improvement
- To understand how users interact with our service
- To identify and fix technical issues
- To analyze usage patterns and improve our educational content
- To measure the effectiveness of our features
2.3 Communications
- To respond to your inquiries and support requests
- To send important service updates or changes
- To notify you of significant platform changes
2.4 Legal Compliance
- To comply with legal obligations
- To protect our legal rights and prevent fraud
- To enforce our Terms of Service
3. How We Share Your Information
We respect your privacy and limit information sharing as follows:
3.1 We DO Share With:
| Party | Purpose | Data Shared |
|---|---|---|
| Google Analytics | Usage analytics | Anonymized usage data, IP address |
| Google Ads | Advertising measurement | Conversion data, anonymized user data |
| Service Providers | Technical infrastructure | Necessary operational data only |
| Legal Authorities | Legal compliance | As required by law |
3.2 We DO NOT Share With:
- Third-party advertisers for marketing purposes
- Data brokers or list sellers
- Financial institutions or investment firms
- Social media platforms (except analytics pixels)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
4.1 Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand site usage (Google Analytics)
- Advertising Cookies: Measure ad campaign effectiveness (Google Ads)
4.2 Managing Cookies
You can control cookies through your browser settings:
- Most browsers allow you to refuse or delete cookies
- You can opt-out of Google Analytics: Google Analytics Opt-out
- You can manage ad settings: Google Ad Settings
Note: Disabling cookies may limit some site functionality.
5. Data Security
We implement reasonable security measures to protect your information:
- Encryption: HTTPS/SSL encryption for data transmission
- Access Controls: Limited employee access to user data
- Regular Updates: Security patches and system updates
- Monitoring: Activity logs and intrusion detection
Important: No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain information only as long as necessary:
- Usage Data: Retained for 26 months (Google Analytics standard)
- Server Logs: Retained for 90 days for security purposes
- Support Communications: Retained for 2 years
- Legal Requirements: Retained as required by law
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 General Rights
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Objection: Object to certain processing activities
7.2 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
Note: We do NOT sell your personal information.
7.3 European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under GDPR:
- Right to access and receive a copy of your data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
7.4 Exercising Your Rights
To exercise your privacy rights, contact us at:
- Email: privacy@stockinsightai.com
- Mail: StockInsight AI LLC, 1455 Market Street, Suite 1600, San Francisco, CA 94103
We will respond to verified requests within 30 days.
8. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
9. International Data Transfers
Our service is operated in the United States. If you access our service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer.
The United States may have different data protection laws than your country. We take steps to ensure adequate protection of your information in accordance with this Privacy Policy.
10. Third-Party Links
Our service may contain links to third-party websites or services (such as WhatsApp for report delivery). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Updating the "Last Updated" date at the top of this policy
- Posting a notice on our website
- Sending an email notification (if we have your email address)
Your continued use of our service after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
StockInsight AI LLC
Privacy Department
1455 Market Street, Suite 1600
San Francisco, CA 94103
United States
Email: privacy@stockinsightai.com
Phone: +1 (415) 555-0187
Hours: Monday-Friday, 9:00 AM - 5:00 PM PST
13. Your Consent
By using our service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.